Borrowing Information & Charges

General information about borrowing, loan periods, rental & overdue charges, number of items that may be borrowed, receipts, renewals, visitors cards, lost cards and after hours returns.



You may place your own holds (reserves) online, either in the library or from home.  Alternatively, ask a librarian to place these for you.

When the  item arrives in the library you will receive a letter in the mail or by email. Please ensure your contact information is up-to-date.

Call in to the library with your card to have your hold issued. Items must be collected within 10 days.

You will be charged a fee of $1.10 when you collect your item.


You are welcome to renew items in person, by phone or online.

Items may be renewed once only.

There is no charge for renewing an item, but note that overdues and rental charges may apply.

Rental items can be renewed online, in person or by phone.  An additional rental charge is payable for the new issue period.

An overdue item may be renewed.  An extended loan charge will be added to your library account.  This will be calculated from the overdue date until the renewal date.

Any extended loan charges accrued at the date of renewal will remain on your card until paid.

Returning Items

Items borrowed from Hastings, Havelock North or Flaxmere Libraries may be returned to any of these three libraries.  We will check them in and return them to the library where they were borrowed.

Afterhours Returns
  • All items may be returned through the afterhours bins located at all three libraries.
Napier Library Returns
  • Items borrowed from Napier or Taradale Libraries (except City Loans) can be returned to any of our three Hastings Libraries.  We will return them to Napier for you, but please be aware that items will NOT be checked in until they arrive in Napier Library.  This is a weekday service only, so allow for delays before your books are taken off your record (up to 6 days). Please use this service at your own risk as any late charges are your responsibility.
Interloans & City Loans
  • Items borrowed through the Interloan or City Loan services must be returned to the library that issued them to you - i.e. one of our Hastings District Libraries.  We will check them in and return them to the supplying library. 

Self Check Machines

Self Check Machines are available at Hastings and Havelock North Libraries.

These may be used for issuing all non-rental items.

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