Holds

  • You may place a hold on an item through the HDL Catalogue, either in the library or from home.  Or ask a librarian to place a hold for you.
  • When the  item arrives in the library you will receive a letter in the mail or by email. Please make sure your contact information is up-to-date.
  • Call in to the library with your card to have your hold issued. Items must be collected within 10 days.
  • You will be charged a fee of $1.10 when you collect your item.
  • Wait times for holds will vary.

 

To place holds from the Catalogue

  • Search for the item in the HDL Catalogue
  • Click on the checkbox next to the item you wish to hold (reserve)
  • Click on the Place Hold button at the right

At the next screen (Log In)

  • User Name: Type in your  library card card number - include any zeros plus the last digit. Alternatively, type your User name in CAPITALS.
  • Password: Type in your PIN number.  (Please ask at the desk if you do not have one.)
  • Click Log In

At the next screen

  • Pickup Library: Select the library by clicking on the arrow.
  • Click Place Hold(s)
  • Click OK
  • Your hold will be added to the item record

To cancel holds, suspend holds or change the pickup location

  • Login to My Account using your library card (or User Name) and PIN number (if not already logged in)
  • Click on the Holds tab
  • Cancel hold by clicking in the check box next to the item you wish to cancel
  • Click on the Cancel Hold(s) tab, then confirm by clicking on Yes.
  • Edit Pickup Location by clicking in the check box next to the item you wish to change
  • Click on the tab Edit Pickup Location(s), then select the pickup library by clicking on the arrow
  • Click Change, then OK
  • Suspend hold by clicking in the check box next to the item you wish to change
  • On the calendar click on the date you wish to start the suspension
  • Click in End Date field, then on the date you wish to end the suspension
  • Click on Suspend
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