Back to top

Alert Level 2 Frequently Asked QuestionsUnite against Covid19

Are Hastings District Libraries open to the public?

Yes, Hastings Library is open at Alert Level 2 from Wednesday 8th September, with Havelock North & Flaxmere Libraries opening on Thursday 9th September but some restrictions will be in place.

  • Numbers in the building may be restricted
  • Masks, contact tracing and sanitising are required
  • Physical distancing of 2m is required
  • Staff are unable to provide hands on help using the public computers, printers and mobile devices due to physical distancing requirements
  • No physical or face-to-face programmes are being held during Level 2
  • No bookings for birthday parties or venue hire are being accepted until further notice.
  • No Skinny Jump setups in person. To discuss eligibility for this offering call us on +64 6 871 5000 or email your contact details to libraries@hdc.govt.nz

Can I return books?

Yes you can now return your loans. Due dates for items taken out before lockdown are 15th September. No library fines will be incurred for these items until after 15th September. 

Items issued from now onward are for the standard 28 days.

How do I get books out?

Normal browsing and borrowing is now available, with physical distancing, mask and contact tracing requirements in place. However, our Pick and Mix service will remain to help your visit be as efficient as possible. 

  • Pick n Mix: You fill out an online form with your book preferences and our expert librarians will make a selection for you based on those preferences, package it up, put it against your library card account and you can collect. Find our Pick & Mix service here.

Can I request holds?

Yes, holds can be requested as normal. Holds which are available can be picked up as normal.

Can I still access JPs in the library

Local JPs are currently unavailable in the library at Delta Level 2.

At Delta Level 2 individual JPs are available from home. Go to http://justiceofthepeace.org.nz to find available JPs.

I need to use the public computers. Can I do that?

Safely spaced public computers are available for use. However physical distancing requirements mean our staff are unable to provide hands-on help with public computers and printers at the moment.

In Level 2 we may have to restrict the use of some of our services and minimise contact to ensure your safety.

Do you have a delivery service for vulnerable/older adults?

Yes, the Books at Home service is available for residents that are housebound due to mobility issues or ill health. To discuss eligibility for this service call us on 871 5000 or email your contact details to libraries@hdc.govt.nz  and one of our staff will contact you.

Can I still get ebooks?

Yes, these can be accessed via the Libraries website - www.hastingslibraries.co.nz or the Hastings District Libraries App. Hastings District Libraries members can borrow from a large collection of eBooks and eAudiobooks in our eLibraries. Our current ePlatform providers are: OverDrive, Ulverscroft and Wheelers. This is a completely free service, with no hold or overdue charges. To access online content you need to login with your Library card number and PIN. If you are unsure of your PIN, call us on (06) 871 5000 or email us on libraries@hdc.govt.nz with your Library card number and we will set one up for you.

Can I still access databases from home?

Yes free databases are accessible from home via the library website  - www.hastingslibraries.co.nz. To access online content you need to login with your Library card number and PIN. If you are unsure of your PIN, email us on libraries@hdc.govt.nz with your Library card ready and we will set one up for you.

Hastings

Monday 10.00am - 5.30pm
Tuesday 9.00am - 7.00pm
Wednesday 9.00am - 5.30pm
Thursday 9.00am - 7.00pm
Friday 9.00am - 5.30pm
Saturday 10.00am - 4.00pm
Sunday 1.00pm - 4.00pm

Havelock North

Monday 10.00am - 5.30pm
Tuesday 9.00am - 5.30pm
Wednesday 9.00am - 5.30pm
Thursday 9.00am - 5.30pm
Friday 9.00am - 5.30pm
Saturday 10.00am - 4.00pm
Sunday CLOSED

Flaxmere

Monday 10.00am - 5.30pm
Tuesday 9.00am - 5.30pm
Wednesday 9.00am - 5.30pm
Thursday 9.00am - 5.30pm
Friday 9.00am - 5.30pm
Saturday 10.00am - 4.00pm
Sunday CLOSED

Hastings District Council - Copyright © 2021 Hastings District Council

Disclaimers and Copyright
While every endeavour has been taken by the Hastings District Council to ensure that the information on this website is accurate and up to date, Hastings District Council shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. Hastings District Council cannot accept any liability for its accuracy or content. Portions of the information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.

© Hastings District Council - https://www.hastingslibraries.co.nz/ / +64 6 871 5000 / libraries@hdc.govt.nz